Spotlight on Online Ordering and Inventory Accuracy
Here's a great article from EcommerceBytes about Stitch Labs. A challenge that the seller has is ensuring that a customer is able to have reliable access to what can be fulfilled online. This is a common problem among e-commerce websites and those in the catalog business. Connecting online websites and back end operations can be challenging. Failing to do so can hurt customer satisfaction. The larger the company, the more important, and often more challenging it is to implement. Having good process in place can also save time for your customer support group via phone and emails.
In this article Mr. Gasaway explains how the company has made multiple improvements since 2011, including better integration with Amazon.com and product improvements that allow users to rearrange their product catalog within the SaaS environment.
Below is a Stitch Lab video integration example with Etsy.
